Payment Methods

PaybyPlateMA provides a variety of payment methods designed to make toll payments simple and secure for Massachusetts drivers. Whether you prefer online transactions, automatic payments, or traditional methods, PaybyPlateMA has you covered.

How PaybyPlateMA’s Electronic Toll Collection Works

System Overview: PaybyPlateMA uses a completely electronic toll collection system, which speeds up traffic on Massachusetts’ highways, Boston tunnels, and the Tobin Memorial Bridge. This system eliminates the need for stopping at toll booths.

Environmental and Safety Advantages: This electronic system saves around 875,000 gallons of gasoline each year, cuts down on emissions, and lowers the risk of traffic accidents.

Payment Methods Available

PaybyPlateMA offers several options to manage and pay your tolls, giving you the flexibility you need.

Manual Payments

  • By Mail: Send a check or money order to the E-ZPass MA customer service center.
  • In Person: Visit any MassDOT customer service center to make a payment.

Automatic Payments

  • Setup: Link your PaybyPlateMA account to a credit or debit card for automatic payments.
  • Benefits: Keep your account funded automatically, so you never have to worry about running out of funds.

Online and Mobile Payments

  • Online Portal: Log in at www.paybyplatema.com to make payments, check your transaction history, and manage your account.
  • Mobile App: Use the mobile app for easy account management and payment on the go.

Cash Payments at Authorized Locations

  • Kiosks: Use self-service kiosks across the state to top up your E-ZPass account.
  • Authorized Retailers: Pay cash at designated retail locations to add funds to your account.

    Security Measures

    Your security is a top priority for PaybyPlateMA.

    Data Protection: PaybyPlateMA uses advanced encryption and security protocols to keep your personal and financial information safe from unauthorized access.

    Monitoring and Alerts: Get notifications about your account activity to stay informed about every transaction and important changes.

    Choosing the Best Payment Method

    Pick a payment method that fits your lifestyle and needs:

    • If you drive Massachusetts toll roads often, automatic payments might be your best choice.
    • For occasional drivers, manual or cash payments might work better.
    • Each method offers different levels of convenience and control—choose the one that suits you best.