Customer Support

At PaybyPlate MA, commitment is to deliver exceptional service. We ensure every driver, whether local or visiting from outside Massachusetts, experiences a hassle-free process when managing toll payments. customer service team is on standby to assist with any inquiries or needs you might have about your account.

How to Reach PaybyPlateMA

  • Call: For immediate support, please dial 877-627-7745.
  • Email: For inquiries requiring detailed responses, contact at [email protected]. We promise a reply within one business day.
  • Fax: Send any documents or additional queries to 508-786-5222.

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Mailing Address:

For any correspondence or documents via mail, please use the address below:

EZDriveMA Customer Service Center 27 Midstate Drive Auburn, MA 01501-1800


Explore the PaybyPlateMA Website

Website is designed to simplify your toll payment and account management process:

  • Account Access: Easily log in to check your transaction history and manage toll payments effectively with user-friendly tools.

Why Choose PaybyPlateMA?

Thier customer service is all about real-time solutions, minimizing delays, and avoiding the traditional hassles associated with toll booth delays and manual payments.

  • Total Support: From toll charges inquiries to account updates, team is equipped to provide prompt and comprehensive assistance to enhance your experience.